Make it effortless for your customers to register complaints via WhatsApp. Your team tracks, manages, and closes them seamlessly through a powerful cloud admin panel.
Handling customer complaints is frustrating for both customers and businesses:
The result? Unhappy customers and lost business.
Learn MoreCustomers waiting 15+ minutes
Lost complaints in spreadsheets
No visibility on open issues
Our WhatsApp Complaint Bot makes complaint management simple and effective:
Via WhatsApp or call
To admin panel
Customer notified automatically
Our 5-step complaint resolution process ensures every issue is handled efficiently
End user calls the complaint center or registers the complaint using WhatsApp
Complaint center receives it, and if not in database, end customer receives complaint number via SMS
An agent is allocated, and a message goes to the agent
Agent/complaint attendant visits the client, solves the complaint
Agent receives a "happy code" from complainant, fills it in the app, and closes the complaint
Quick complaint logging through multiple channels
Access your admin panel from anywhere, anytime
Instant alerts for new complaints
Agent-wise, category-wise, date-wise analytics
Automatic escalations for overdue complaints
Comprehensive management analysis tools
Already implemented with multiple businesses across industries, the Complaint Bot is transforming how teams handle customer issues.
"Earlier, complaints were scattered across phone calls and WhatsApp messages. Now, every customer issue is tracked, assigned, and resolved on time. Our customer satisfaction has improved drastically!"
Happier customers with quick complaint handling
Track every complaint's status in real-time
Monitor and improve agent performance
Never lose or forget customer issues
Make better decisions with live data
Want to see how automation can transform your customer service?
We use official WhatsApp APIs to ensure smooth and secure integration.
No! Customers just send their complaint via WhatsApp like they normally would.
Yes. Your team can access it anytime, anywhere from any device.
Absolutely. Export reports by agent, date, category, or status in a single click.
With WhatsApp Complaint Bot, every complaint is logged, tracked, and resolved without hassle.
👉 Schedule Your Demo Now672 Mota Singh Nagar, Jalandhar, Punjab
+91 7538 0000 90
contact@paezr.com
36 B, Tower 11, Sports City, Dubai
+971 50 763 3400
dubai@paezr.com